Know some key points of the Lufthansa refund policy

Lufthansa knows every need of the passengers and therefore provides services and offers accordingly. You can avail of all the services online at the website of Lufthansa anytime before or after the actual departure. Sometimes, you cannot get the flight on the actual departure due to unexpected circumstances. In that case, Lufthansa allows you to cancel the flight and get a refund. For that, you need to learn the Lufthansa refund policy and find the maximum amount to avail of the refund. Following are the detailed information regarding this:

  • You need to cancel the flight 24 hours within the flight booking to avail of the total refund. But this rule applies to flights purchased at least seven days before the departure.
  • If you cancel the flight after 24 hours, you need to pay some refund charges, which will depend on the type of flight ticket purchase and the time left for the actual departure.
  • Non-refundable tickets will get the refund in the form of travel credit, which will issue once you apply for the refund.
  • If you face any disturbance such as a medical emergency or sudden demise of a family member, in that case, you can avail of the complete refund from the authorities of Lufthansa.
  • Once you apply for the refund, Lufthansa will issue the refund within 7-10 working days on your original payment source. 

Procedure to get the Lufthansa refund:

You can apply for a refund once you cancel the Lufthansa flight ticket. Therefore you can cancel the flight ticket online and fill out the refund form online by following steps:

  • First, you need to open the Lufthansa airlines official website on your device at any browser.
  • Then, you need to head towards my booking section given at the top of the screen.
  • To manage your flight, you need to enter the passenger's first name, last name with the booking code and tap on the login button.
  • With this, you will get into your account and see the upcoming journeys on the screen.
  • From that, you need to select the flight you need to cancel and tap on the cancel flight option from the given sections.
  • With this, a new page of flight cancellation will be open, and you need to check the actual amount after deducting the refund charges.
  • Once you tap on the confirm button, your flight will be canceled, and you will get the cancellation confirmation message at your registered email id.
  • After that, you need to fill out the refund form available in my bookings section to avail of the flight refund.

For more information regarding the refund, you can contact the customer representative. The experts of Lufthansa customer service will help you to avail the maximum refund of your flight ticket. You can find the different contact ways on their help section like call, chat, email, or social media.

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