Suppose you are flying with Turkish airlines and, for some reason, you need assistance. The question that comes to your mind within a minute" Is Turkish Airlines customer service 24/7?" You would be pleased to know that Turkish Airlines provides day-long customer service, 24 hours and seven days a week. As a significant airline worldwide, Turkish Airlines always try to make its customers happy. You can contact Turkish Airlines customer service through the following means.
Procedures You can Follow to Get in Touch with Turkish Airlines?
There are various means you can use to contact Turkish Airlines. They provide live chat, calls, email, and social media to the customer to reach out. To know more details go through the following points.
Live chat to contact: If you like a very efficient way to solve your problem through conversation, then you can use the live chat option on their website. A live person is sitting behind the chat to solve your problem. To use the live chat option, go through the following points.
- Visit www.turkishairlines.com, the official Turkish Airlines website.
- Go to the 'contact us section, which is at the top of the homepage.
- After the 'contact us section opens, you will find a chat icon. Tap on that, and you will find a chat box opens.
- After the chat box opens, wait for some time to connect with a live person from Turkish Airlines customer service. The usual waiting time is around 2 minutes.
- Then speak to him about the whole issue.
- Provide the necessary details if required.
- They will solve your problem.
Via call: What do you do when facing a product problem? You call customer service right away. So as with Turkish Airlines. You can call Turkish Airlines phone number 1 (800) 874-8875
24 hours a day, seven days a week. If you do not know how to call Turkish Airlines, then you can follow the simple steps:
- Go to the Turkish airlines' website, www.turkishairlines.com.
- After the homepage opens, go to the 'contact us section. It is at the top of the homepage.
- Now you can find various options to contact Turkish Airlines in that section.
- Click on the call option to make a call. Their official number is 1 (800) 874-8875. Pay attention to the IVR.
- In the IVR, select language and press '1' to get the booking option.
- If you press '2', you will get the cancel booking option.
- To talk with a live agent, press '9'.
- Speak with him gently and sort out the solution to your issue.
Via email: To contact Turkish Airlines, you can use email as another option. Although it may take 24-36 hours to get a reply from Turkish Airlines via email, it is still a good option. Their official email address is customer2@thy.com. You may get a call back from them also, upon receiving your email.
Use social media: As Turkish Airlines possess several social media handles, which include Facebook, Instagram, Twitter, etc., you can also use them to get your things done. Follow or message them on social media, and you can expect a reply within two days.
As you already know, Turkish Airlines Provide 24/7 Customer service; you may have delays sometimes due to more traffic. Do not panic in those situations; visit Turkish Airlines' official website to know more.
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