Sometimes, people are all set with their trip, and they have to board the flight in a day or two. But something comes up at the very last minute, and now you have to cancel your ticket and drop the plan for a while. These are the situations in which you look for the help and assistance of the customer service team so that you can make the cancellation of your flight ticket without even getting worried about it. You don't have to worry too much if the reservation of your ticket was made with Qatar Airways. There are some rules prescribed by the airline in which the passengers can get a refund of their ticket if they make the cancellation as per the rules mentioned in the policy. Let's sort this out one by one and let you understand the policy and procedure of the airline.
Qatar Airways' cancellation policy
- As per the 24-hour risk-free period, the passengers are allowed to make the cancellation of their flight ticket in the initial 24 hours without paying the charges for the cancellation. However, these rules apply to the reservation made at least seven days before the scheduled departure of your flight ticket.
- If the flight ticket is canceled after 24 hours or within seven days of departure, you are required to pay the cancellation charges before completing the cancellation.
- The passengers traveling with a non-refundable ticket will get travel credit for future bookings after the cancellation of their flight tickets.
- If the cancellation of the flight ticket is made due to any medical issue, in that case, the passengers, as well as passengers can make the cancellation of their flight tickets without any charges. However, they have to provide the necessary documents supporting their issue.
- If there is a delay of three hours in the scheduled flight departure and the passengers proceed with the cancellation, in that case as well they will get a complete refund along with the compensation.
The process to make a cancellation with Qatar Airways
The passengers can cancel their flight tickets online through the airline's official website, by calling the customer service executive, or by visiting the airport. It is advisable to cancel Qatar Airways ticket the way you proceeded with the reservation. The process to make the cancelation is mentioned here for you as follows.
- Jump onto the airline's official website and look for the 'Manage Booking' section.
- Enter the PNR number as well as the last name of the passenger to proceed further.
- Once you get onto your flight details, look for the option of cancelation, and follow the process to make the cancelation of your ticket.
- You may also have to mention the reason for your cancellation and other necessary details.
- Once the process is done, you'll be redirected to the payment page, where you must follow the on-screen instructions to pay the cancellation charges.
- Once the cancellation is complete, you'll receive a confirmation in your given email.
- Making the cancellation over a phone call is quicker and easier, but you may have to pay the extra administration charges with that.
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