How do I Speak to Someone at Etihad?

Etihad is one of the finest and second most prominent airlines of the United Arab Emirates. It has multiple utilities and services that passengers can take advantage of and have relaxing honey to their arriving destination. You might ask about how you can speak to someone at Etihad and the procedure to contact the airline's customer service person. Being a flag carrier, they also serve them the facility to talk to the customer service executive of the airline.

Speak to Someone at Etihad Airways - Dial Etihad Airways Phone Number 1 (877) 690-0767 to speak to a live person at Etihad customer service 24/7.

Types of Queries that Passengers have from Etihad Airways

When passengers are asking to reach customer service, they must have different questions that they want to ask and clear their doubts regarding the airline. The different queries are given below:

  • They can ask whether the airline allows passengers to cancel their flight tickets and get a refund.
  • It would help to ask whether they have compensation for delayed or canceled flights.
  • If travelers are unable to book tickets, they can ask them about the procedure to both book and cancel tickets.
  • The airlines' customer service also has an answer for the current status of the airline if they want to ask the live person.
  • They can help you with your web check-in and confirm your ticket reservation.

Effective Modes to Contact the Etihad

To get in touch with Etihad Airways customer service, the airline allows different methods to the passengers and go through them. The modes are given below:

By Calling on Etihad Phone Number

You can reach the customer service person by calling them on the Etihad Airways customer service phone number 1 (877) 690-0767 that you can get from the internet surfing or by their official website. You can dial their toll-free number and follow the further steps and IVR methods that are given below:

  • To select the language of your choice, click on the 1 button.
  • To know about the booking and canceling procedure, click the 0 button.
  • For web check-in through phone, clock on the * button.
  • To know the airline's current status, click the 2 button.
  • To return to the last option, click the 3 button.
  • To directly conversate with the customer service executive, click on the # button.

By Their Online Modes

Several passengers may not be comfortable contacting them through their phone call procedure, and they need any other alternative to reach the live person of Etihad Airline. They have two different online methods that can be helpful for the passengers to talk to the live person, and they are as follows:

Live Chat Service

Travelers can connect the customer service through their online chatting process, and the steps are as follows:

  • First, you have to navigate the airline's official website on your devices with the help of an internet browser.
  • On the website's home screen, click on the help section on the bottom once you have signed in.
  • Tap on the contact us option from the list, and after that, a tab will appear on the page where you have to type all the doubts.
  • When you are done typing the queries on the chatbox, you have to send it and wait for the reply.
  • The customer service person will read your message and find its answers. They will inform you of the best answers and send their details.

Email Service

It is another method that can be helpful for the passengers to reach the live person of Etihad Airways. Travelers can compose an email, type all the information of their queries and send it to their official email address. If your email has reached the customer service person, they will instantly reply to your email with the most subsequent answers to resolve your issues. They can take around seven working days to reply to your questions. You can quickly get their email address through the official website of Etihad Airways.

How Can I Get in Touch with Etihad Airways?

Suppose you are facing a problem with the airline, but you don't know. How can I get in touch with Etihad Airways? You can use the possible options that are available on the website. When you use these possible ways, you will be able to get in touch with Etihad Airways, and you will get the most relevant assistance from the airlines, and they will try to respond to your problem as soon as possible. 

Possible Ways to Get in Touch with Etihad Airways

1. Contact the Airline

If you have any complaints from the airline, you can contact the airline. You must follow the steps if you don't have the Etihad Airways contact number 1 (877) 690-0767. After that, you will get the airline's contact number. Here are some steps:

  • Go to the official website of Etihad Airways. 
  • Please scroll down the website and click on the contact us option.
  • When you click on the contact us option, you can select the contact according to your region. 
  • Now, you can dial that official number through your phone. 
  • When dialing the Etihad Airways official number 1 (877) 690-0767, you must follow the IVR steps. Here are:
    • For language, press 1. 
    • For reservation, press 2. 
    • For flight cancellation, press 3. 
    • For flight status, press 4. 
    • For a flight refund, press 5. 
    • For other queries, you can press 7.
    • For customer service, press * or #. 
  • When you press these two signs, star or hatch, you will be able to get in touch with airlines and raise your difficulty with the airline and give you the best possible solutions. 

2. Chat with the Experts of the Airline

If you require any assistance from the airline, you can use the fastest way of the airline. You can use the chat; here, you will get the best possible solutions for your problem. To use the chat option, you must visit the airline's official website and click on the chat option. When you click on the chat option, you have to respond to their questions. After that, you can enter your problem and get the best possible solutions from the airline.

3. Use Complaint Form

Suppose you have a complaint about the airline services but don't have the contact number. In this case, you can use the complaint form. To use the complaint form, you must visit the airline's website and click on the form option. Now, you have to enter all the details. When you enter all the details, you must click on the submit option. Now, the airline will contact you and give you the most possible solution. 

4. Connect the Airline on Social Media

If the airline did not respond to your query on call, chat, or email, after that, you could use social media. On social media, you have to search the airline and send them a message on their business page, and they will give you a reply within 24 hours. 

Frequently Asked Questions

Is Etihad Operating Flights to the UK?

Yes, Etihad Airlines operates in the UK. When you make a reservation, you have to select the destinations, and there you get to choose the UK as your destination. And the flight to the UK depends on the boarding destinations.

Where is Etihad Call Center?

Etihad Airlines have call centers worldwide, but the globe call center is located in the UAE. If you have any queries, then you can contact the regional call center office of Etihad Airlines and have the solution from them.

Will Etihad Refund the Money?

Yes, Etihad Airlines will refund your money, but the condition to return the money depends on the refund policy of Etihad Airways; if your condition complies with its policy, you can receive your money back.

  • When you cancel the booking it the 24-hour purchase, you can receive the full amount in the refund, but for this condition, the booking is to be made seven days prior to the flight departure. 
  • If Etihad Airlines cancel the flight, you can also receive the whole amount in the refund, and if you have a nonrefundable fare then you will receive the flight credit.
  • After the grace time, if you cancel the flight, you can have a refund after deducting the cancellation fee.
  • But when you have made a reservation through the travel agent, then you will not receive a refund from Etihad Airlines. For that, you have to get to the travel agent.


Is Etihad Airways Fully Refundable?

Yes, Etihad Airlines can fully refund your fare, but there are two conditions to receive the full amount refund. The first condition is when you have canceled the booking 24 hours after the purchase and the purchase to be made seven days before flight departure. And the second condition when you have can also receive a full refund. Apart from this condition, you might not have been able to get the whole amount back from Etihad Airlines.

Is Etihad Operating in India?

Yes, Etihad Airlines operate in India also. And the list of the states where you can catch an Etihad Airlines flight has been beneath this, and if you wish to know about another state which is not on the list, then you can communicate with the customer service and have the solution.

  • Chennai
  • Mumbai
  • Kochi
  • Bengaluru
  • Delhi
  • Hyderabad
  • Mumbai


What is the Etihad Guest Number?

If you are a member of the Etihad Airlines guest and wish to use the phone number,r then do not worry; by taking the form here, you can have the phone number of your region. And the steps to obtain the phone number are as follows.

  • Open the authenticated site of Etihad Airlines through your preferred browser.
  • When the Etihad Airlines home page opens at the top, you have the option of an Etihad guest, tap on that.
  • After this, the new tab of Etihad Airlines guests will open.
  • On that page, you have to take the cursor bottom of the page and choose the contact us option.
  • Now, you have a list of phones with their region and the operational timing.


How Do I Get a Refund from Etihad?

You can apply for a refund via call or online when you have completed the cancellation prices. And the guide to completing the online procedure is stated here.

  • In the beginning, you have to search for Etihad Airlines' official site by search engine or open Etihad Airlines app.
  • Then you have to tap on the help icon from the upper side of the web page.
  • Under that, you have the change or manage booking option; select that.
  • After selecting the mane booking option, you must enter your booking reference number and surname, then tap on the find my booking.
  • As you have entered your booking, at the end of the sheet, you will find a refund option; click on that.
  • Now, you have to fill in the details asked for by the refund form, and after completion, you have to tap on the submit option.
  • When the refund form is successful, you will receive the refund number on your email address and phone number.


How Much is Etihad's Cancellation Fee?

When you have to cancel the booking after the grace time, which is 24 hours of booking, you have to pay the charges, but the cancellation charge will depend on the type of fare you have purchased and the time of cancellation. Your cancellation amount will be based on the Etihad Airlines cancellation policy. But the approximate amount you can charge as the penalty is $40.

Is Etihad Customer Service 24 Hours?

Yes, Etihad Airlines customer support operates 24 hours, but in some regions, you might not find the same. There are some regions where you can find the operation timing when you pick the phone number of the official site. Apart from that, Etihad Airlines have 24-hour customer support.

What Happens If Etihad Cancel My Flight?

When you change the Etihad Airlines flight by referring to the Etihad Airlines cancellation and refund policy, you get the refund if you are eligible for the refund; otherwise, you do not.

Do I Need a Covid Test to Fly Etihad?

No, you do not need to give a covid test if you have been vaccinated, but you must carry the vaccination certificate at the time of boarding. And if the covid test is required at the airport, then you have to submit the test report conducted within 48 hours.

How Do I Send an Email to Etihad Airways?

When you wish to contact the Etihad Airlines through the email, then you have to get to the contact us the option of the Etihad Airlines, and there you will find the email address of the airline copy that email address and paste it into your email application and send the email to the Etihad Airlines.

Is Etihad a Good Airline?

Yes, Etihad Airlines falls under one of the good airline groups. Because of the kind of facility and services offered by Etihad Airlines by keeping the customer benefit in mind. That's why Etihad Airlines is one of the five-star airlines.

What is Etihad Refund Eligibility Fee per Guest?

When you are a guest member of Etihad Airlines and apply for a refund, you might have to pay 10% of your ticket fee, which may vary depending on the class and the time. But for the exact amount or the refund fee, you can ask customer support.

How Long Do Etihad Refunds Take?

If you have completed the cancellation process and applied for a refund from Etihad Airlines, then it took the airline to give the refund between 14 to 30 working days. And if you didn't receive the money by then, you can contact customer support, and with the help of a refund number, you can track the process and also know about the delay issue.

What is PNR Number in Etihad Flight Ticket?

When you have the Etihad Airlines ticket, you will see the PNR number, which is the passenger name record; using that number, you can track the status of your flight. Apart from tacking, it can be used for the managed booking through which you can add, cancel, or make in-flight changes.

How Do I Use My Etihad Compensation Voucher?

You can take the reference here when you get the compensation voucher from Etihad Airlines but don’t know about its uses.

  • First of all, you have to open the official site of Etihad Airlines.
  • You have to complete the booking process.
  • And when you get to the payment option, you have chosen the travel bank as the payment option; as you have chosen the travel bank, your voucher will be considered automatically.
  • After his process, if there is any fare difference, then make the payment and hit on the confirm option. 
  • As you have chosen the confirm option, you will receive the confirmation number in your email address and phone number.
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