Alitalia Airline has always ensured that the customers are getting all the benefits through their policies. So, if you’re thinking of getting your money back from Alitalia Airlines. Then you need to make sure that you have followed the information mentioned below. After that, you’ll be able to claim your refund successfully. The customer support is open to help you seven days a week.
What are the Ways to Get the Money Back from Alitalia Airlines?
In case you’re wondering or thinking, “How do I get my money back from Alitalia?” You would need to get on the official website of Alitalia. After that, follow the direction below to fill up their refund claim form. The other way is going to be the one through customer support.
Through the link found in cancellation notification:
- Get on the Alitalia Airlines website.
- Now select the option of “Manage Booking.”
- Enter the required information for the booking.
- Once you have mentioned it, you need to select the search option.
- That is it. Select the option of cancellation.
- Once you have made the cancellation, you will receive a confirmation email on your registered email address regarding it.
In the confirmation email, you need to open the link, and then you’ll be able to claim the refund, as you’ll be directed to the refund claim form.
Fill up the refund claim form:
To fill up the form, follow the steps below.
- Get on the Alitalia Airlines official website.
- Now in the search bar, write “Refund form.”
- Once you have got the form, you need to fill it up and attach the mandatory documents.
After attaching the documents, you’ll be able to submit the form. To know the documents which you’re supposed to connect. You would need to go through the list of documents below.
- Boarding pass.
- Photo ID.
Once you have attached the documents mentioned above, you need to select the option of submitting the form. After that, your query will be resolved because, in some time, you’ll receive the refund directly in your account.
Contact customer support for a refund:
If you’re still thinking, or having a doubt, “How can I get my money back from Alitalia?” Then you can connect with customer support. You need to call upon the official Alitalia Airlines number. Now you’ll come across the automated voice service. It’ll offer you some options. You need to select the options that are relevant to your query from those options. For example - in the case of refund, you need to choose the option of “Refund and query.” Once you have selected from that, you’ll be able to connect with the executive from the refund team dedicated to handling your query.
What is the Refund Policy of Alitalia Airlines?
The refund policy of Alitalia Airlines is mentioned below. Ensure that you have gone through the Alitalia Airlines refund policy before you make the Alitalia refund request.
- You will get the refund in seven to ten working days. However, if you have made the payment through a credit card, then you’ll get it in seven working days.
- Ensure that you have filled the form within twenty-four hours of the cancellation or changes made.
- To avoid the cancellation fee or the change fee. You have to make sure that you have made the changes or cancellations within twenty-four hours of the ticket purchase.
After following the above directions, you’ll soon receive a refund from Alitalia Airlines.
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