How do I Get a Refund from Azul?

If you are traveling to a destination for a business meeting and due to some sudden change in the plan now, you have to cancel your booking with Azul Airlines. In that case, you don't have to worry about how to get a refund from Azul because the airline provides a very flexible policy and numerous options which can because by the passengers to request a refund. 

Important Terms and Conditions of Azul Refund Policy

Before raising a refund request, you must understand the airline's refund policy so you can use your money and valuable time.

  • If you raise the refund request within 24 hours of booking in such case, the airline will not impose any cancellation fee or penalty, and you will be eligible to get the full Refund.
  • The airline will impose a cancellation fee or penalty if the passenger cancels or raise a refund request after 24 hours of booking.
  • You will also get a full refund if you cancel your ticket due to any medical emergency or demise.
  • According to the Azul refund policy, the airline compensates the passenger if the flight gets delayed or canceled due to bad weather or natural disasters.
  • If you purchase a ticket through a third party, you must contact that particular travel agency regarding the cancellation or Refund of your reservation.

Methods to Raise a Refund Request from Azul Airlines

There are many methods given by the airline which can be used to get a refund from Azul, and some of the best methods are listed below.

Raise a request through Manage Booking - Manage booking is a wonderful methods method given by the airline that can be used to make any kind of changes to the reservation. You can simply follow the steps below to get a refund from Azul Airlines.

  • Visit the official website of the airline.
  • Click on the manage booking option at the header of the main page.
  • Fill in the blanks by entering details like booking or reference number along with the passenger's last name in the needed blanks.
  • A new page will now be appear on the screen with all the details of your reservations, and select the reservation in which you want to raise a refund request.
  • After that, click on the cancel tab at the bottom of the page.
  • Next, a payment page will appear on the screen with all the details of a cancellation fee, and make the payment if applicable.
  • After completing the payment process, hit the refund tab.
  • Once you deal with every procedure, you will receive a refund request confirmation mail on your registered email address.

Ask for a refund via the Refund Form - Passengers can raise refund requests by directly filing the form, and you can fill the form by following the steps below:

  • Land on the official website of Azul Airlines.
  • Click on the contact section.
  • Choose the refund form and fill the form by providing the required details in the blanks and submit the form.

The information above will help the users get a brief knowledge about the refund policy and how to get a refund from the airline. However, you must remember Azul's refund time is 14 to 30 working or operational days.

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