During or before the journey, there are many issues and hurdles that come with your flight. It is because you might be traveling for the first time or facing new problems. But apart from that, if you are having any issues with the facilities or services of Qantas Airlines, then you should know how you can make a complaint to Qantas about that so that they can be aware of the troubles you are having because of the inconvenience. You can have problems related to the reservation, check-in, baggage, food, cancellation, refund, or the facilities on the flight. To make them visible to the Airline, you just have to let them know your complaints so they can take action.
The methods to make a complaint are listed below:
Complaint via Phone: A Phone call is the quickest mode to get in touch with the Airline. Qantas complaint number 1 (800) 227-4500 will directly connect you to the customer service of Qantas. The executive on call will make sure that they will listen to your complaints carefully to take necessary action. Follow the below steps to get the phone number of Qantas Airwaysa:
- Visit the official website of Qantas Airways.
- Click on “Help” at the top left bottom and click “Help and Support.”
- Scroll down to your region, and the phone number will be given.
- Dial the number 1 (800) 227-4500, follow IVR, and speak to the live person at Qantas.
Complaint via Manage Booking: If you do not want to waste your time on the phone, you can do it yourself at their website. Manage Booking has everything for you. It keeps you updated about your flight and provides the related details. You can access your flight from Manage Booking and check-in through it. Follow the given steps to get to the Manage Booking:
- Visit the official website of Qantas Airways.
- Go to “Fly” at the top and click on “Manage “Booking.”
- Fill in your Booking Reference and last name and click on continue.
- Go to the Menu and select “complaint,” fill in your details and complaint and submit.
- They will revert your complaint as soon as possible.
Complaint via Complaint Form: It is simple and quick. You have to fill out your details in the form with the complaint and submit the form. You just have to go through the given steps to get the complaint form:
- Go to the official website of Qantas Airways.
- Click on “Fly” and go to Manage Booking.
- Fill out your details and open your flight.
- Go to the Menu and click on Feedback.
- A form will appear. Fill out your details and add your complaint in the box.
Complaint via Email: Email is another way to get in touch with Qantas Airways to complain about your inconvenience. However, the Airline will compensate you for the inconvenience and ensure you do not face any further issues. You can email the Airline at the given email addresses:
- qantasagencyconnectna@qantas.com.au
- frequent_flyer@qantas.com.au
The above information will help you contact Qantas Airways to file your complaint and resolve your issues. You can complain through email, complaint form, Qantas customer service phone number, or Manage Booking. For further queries, navigate to the official website of Qantas Airways.
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