A Complete Guide To Getting a Refund from Aeromexico
When you cancel the booking due to some emergencies, few airlines allow you to ask for a refund. But if you have made reservations with Aeromexico, you can request a refund from the airline using an online website. The passengers can also fill out a form from the contact page to initiate the refund.
You can also check the article below to understand better the Aeromexico refund policy and how to initiate a refund. Moreover, the airline's customer care team is available 24/7 to help you wherever you get stuck. So, let's check the refund steps without any delay.
How can I Retrieve a Refund for an Aeromexico Flight?
The process is simple when it comes to requests for a refund using an online portal. Rely on the steps mentioned below to avoid any confusion while making the request:
- Open the Manage booking option from the online website.
- Fill in the booking number and last name of the passenger.
- You can see the bookings you have made with the airline.
- Choose the ticket where you want a refund.
- Cancel the booking first by following the on-screen instructions.
- If you have already canceled the booking, click on the Request Refund option.
- A form appears on your screen that you need to fill out.
- You can print the form after filling it out online.
- Add all the details about your flight and refund reason in the form.
- Submit the form to get a response from the airline.
The customer support executive verifies the refund request and starts the refund process from their end. You can also locate the form from the contact page and get a refund on an Aeromexico flight. Before applying for the money, you must know all the refund policies of the airline to get the amount without any hassle.
The Important Refund Policy of Aeromexico
- The passengers who cancel the flight within 24 hours of booking and seven days before the flight departure can ask for a full refund at any time of the ticket fare.
- The refund usually takes 7-10 business days to credit in the bank account. Though the refund time also varies on payment mode and the bank type.
- The airline provides a refund only in the original payment method, or you can request a travel voucher of validity up to one year from the ticket purchase date.
- If you have booked the ticket using a travel agency, you need to contact the agent for a refund. The airline is not entitled to provide you with money.
- The travelers can claim a full refund irrespective of their ticket type if the airline has canceled the booking or delayed the flight to the extent that you need to cancel the journey.
So, these are some important information you must know before traveling or canceling the booking with Aeromexico. Your cancellation time and reason can help you save money and get a complete refund from the airline. Besides, you can contact the airline on the Aeromexico customer service number if you don't understand any topic. It's time to be wise and carefully take the airline cancellation and refund decisions to bear no or minimal loss.
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